Returns & Refunds
30 days for defects and errors. Made to order — so here is exactly how it works.
30-day return window
Eligible items can be returned or exchanged within 30 days of delivery. Items must be unworn, unused, and in original condition with all tags attached. Items that show signs of wear, washing, alteration, or damage caused after delivery will not be accepted.
What we cover (made to order)
Because every product is printed to order just for you, change-of-mind returns are not automatically accepted — same terms as our FAQ. What we cover within the 30-day window:
- Manufacturing defects (tears, stitching, material faults)
- Misprints or design errata — if the artwork or text has an error
- Shipping damage or loss in transit
- Wrong item delivered
How to start a return
- Email support@areezz.com with your order number and a description (photos for defects) — within 30 days of delivery.
- We reply within 1–2 business days with return instructions.
- Pack the item securely in original packaging if possible.
- Ship to the address we provide.
- Once we receive and inspect the return, we process your refund.
Not eligible
- Change-of-mind returns on made-to-order items (not automatically accepted, except errata/defects — see above)
- Worn, washed, or altered items
- Items without original tags or packaging
- Returns after the 30-day window
Refund timeline
5–7 business days after we receive and approve the return.